Quality you can trust

Warranty 

All products qualify for 5-year warranty. This parts only warranty Is subject to correct installation, commissioning and maintenance guidelines being followed as standard. Extended warranty is offered to MHI Loyalty members provided extra training is completed. See loyalty scheme click here for more information.

Please note, the below Claim form must be submitted to your supplier within 3 days in order to claim the warranty. For more information see the warranty process below.

Warranty is held with the F-Gas registered purchasing contractor and is subject to installation & commissioning by a suitable qualified and certificated engineer in accordance with the manufacturer’s instructions. All products must be under a comprehensive service management agreement for the entire warranty period with the purchasing contractor. The warranty provision is non-transferable.

If you are the end user, please contact your installing contractor. We are a B2B business and are unable to discuss warranty query’s direct with you.